Privacy Policy Overview Statement
Learn how we protect your privacy and handle your information
Introduction to Our Policy
Your privacy is important to us at Zafraxelio. We are committed to protecting your personal data and providing transparent information about how it is used, as required in Malaysia.
By visiting our site, you agree to the privacy practices outlined here. This policy explains what data is collected and your rights regarding use and access.
Personal Data We Gather
We collect personal information when you access or use our services, fill out forms, or interact with our site features.
Data You Provide Directly
- • Details from contact forms submitted through our website
- • Information you share when subscribing to our newsletter
- • Questions or comments you submit by email or message
- • Any data provided when requesting advice or feedback
- • Content you upload as part of your interactions
Information Collected Automatically
- • Technical data such as device type and browser version
- • Cookie and usage data when visiting our website
- • Analytics on how you interact with site content
- • IP address and geographic location detection
- • Visited pages, session times, and navigation patterns
How Your Data Is Used
Collected data enables us to provide, improve, and personalize your site experience, ensuring compliance with regulations in Malaysia.
- • Managing and responding to your inquiries
- • Sending important notifications about services
- • Customizing the site experience and resources
- • Monitoring site usage and maintaining security
- • Analyzing trends to improve content and features
- • Ensuring legal compliance for the Malaysian market
- • Preventing misuse or unauthorized access of services
Data Privacy Commitment: We take responsible measures to protect collected data from misuse and ensure your personal information remains secure and confidential at all times.
Data Access and Disclosure
Personal information is shared only when necessary, such as fulfilling service obligations or complying with Malaysian law.
Third-party Service Providers
We may engage trusted providers to perform services on our behalf, strictly according to our privacy standards in Malaysia.
Legal Duty and Compliance
Disclosures are made only where required by Malaysian regulations or court order.
Aggregate Data & Research
Statistics are compiled using anonymized data for analysis and research.
Your Data Rights and Choices
You have the right to access, correct, or delete your personal data, and to object to certain processing, subject to Malaysian law.
- • You may request a copy of your information held by us
- • You may update incomplete or incorrect data
- • You can request erasure of your data
- • Request your personal info in portable format
- • You may object to some types of data use
- • Ask to limit use in specific circumstances
Contact us to exercise your rights or for guidance about your privacy options under Malaysia’s data laws.
How We Safeguard Data
We implement security measures—including technical and organizational steps—to protect your personal data from loss, theft, or misuse.
Technical Protections
- • Restricted access based on user roles and needs
- • Encryption for stored and transmitted sensitive data
- • Regular backups and security patch updates
- • Secure device storage and server controls
Organizational Safeguards
- • Privacy training for website administrators
- • Access controls for handling personal data
- • Ongoing review of data processing practices
- • Incident response plan for potential breaches
Data Storage and Retention
We keep your personal data only as long as necessary for the purposes described and as required by Malaysian law.
- • Account information retained during active use
- • Site interaction records for improvement
- • Correspondence preserved for clarity
- • Transaction details for legal records
- • Consent preferences for email communication
Data is securely deleted or anonymized once retention periods expire or upon valid request.
Transferring Data Internationally
Your information may be transferred abroad only with appropriate safeguards, following laws and requirements in Malaysia.
- • Data transfers use contractual protections
- • Agreements comply with Malaysian standards
- • Your consent is obtained when legally required
- • Regular review of provider security practices
Cookies and Tracking Technology
Cookies are used to personalize your site experience, analyze visits, and maintain secure connectivity in compliance with Malaysia’s laws.
Categories of Cookies Used
- • Ensure secure site operation and login
- • Monitor system performance and usage
- • Customize displayed content for users
- • Enable preference management tools
You can manage cookies through your browser settings as described in our cookie policy.
Policy Updates and Changes
Privacy practices are periodically updated to reflect changes in legal requirements or our services.
- • Significant changes will be announced prominently
- • Updates reflect current Malaysian regulations
- • Archived versions kept for record
- • Policy review occurs at least annually
Check this page regularly for the latest information about our practices.
How to Contact Us
Reach out for questions or privacy requests.
Zafraxelio
Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Phone: +6018-514 2634
Email: content@zafraxelio.pro
Privacy Policy last updated January 8, 2026
Effective from January 8, 2026